Carrie Walters, Alan Palmer and Todd Ettinger of HPW Funeral Directors and Cremation Services bring a combined 100+ years of experience to the Galesburg/Knox County communities.
They shared their story of becoming the owners 8 years ago, the struggles and the successes.
They also discussed the trends that have taken place in their industry, how Covid changed processes and how they had to make quick adjustments to their “normal” ways of doing business. The most important thing they want to accomplish for the families they work with is to make the worst experience people deal with of losing a loved one, help with their grieving process and make it the best celebration of life as possible.
Thanks Carrie, Alan and Todd for taking your time to share with the CEOs!