CEOs took a visit to the highest occupancy producing hotel in Galesburg, the Holiday Inn Express. Providing roughly 22,000 “room nights” per year, it is easy to see the importance of the Holiday Inn Express to the Galesburg community.
Ryan Probst, the General Manager, shared the focus of customer service and how he and his Team provide the best experience possible for their customers.
Ryan shared his story of how he started at the front desk and moved his way up in this hospitality driven career.
Ryan said the most important things are to show up, do what’s asked, don’t be afraid to ask questions, do more than expected and give your best efforts on a daily basis. Thanks, Ryan, for making the CEOs feel welcome and sharing your story!
Also, take a look at our new name badges for this year, sponsored by Judy’s Family Cafe!!